Building Stronger and Deeper Connections With Your Patients Through Empathy

by hammad | Sep 20, 2023 | Blog, Client, Healthcare, Job Seekers

In the Healthcare Field, we always communicate and relay important information with our colleagues, visitors, and patients through talking. But when it comes to connecting, this is a different topic because emotions are always attached to it. Human beings always link on a deeper level through their minds and hearts. For Healthcare Professionals, the ability to empathize is very important aside from technical skills and general knowledge about your role. In order to build a positive relationship, especially with your patients, you must know where they are coming from. By creating a positive patient experience, most likely is that there is a higher chance of good patient outcomes. In this blog, we will tackle why empathy is vital in every Healthcare role, and how to encourage and maintain this significant skill in every Healthcare facility.

Relationship Between Empathy and Patient Outcomes

According to Merriam-Webster (n.d.), empathy is the ability to comprehend, acknowledge, and feel the emotions, ideas, and encounters of another person from either the past or present, without the need for explicit communication. It involves sensitivity towards others and the capacity to emotionally connect and relate to them on a deeper level. Not every person knows how to give empathy but during needed times, this skill is essential, especially to your patients. To show empathy to a person, we can build rapport with our patients by asking questions that will help them feel safe around us Healthcare Workers such as how they feel at the moment, how is their day, and many more. That way, we can encourage them to follow their treatment plans we were able to recognize their specific needs and concerns.

Related: Acquire and Improve Your Soft Skills To Elevate Your Healthcare Career

Empathy Training for Healthcare Workers

Through proper training and education, we can help our Healthcare Workers develop and/or improve this wonderful ability that they can use in their personal and professional lives. Here are some of the best practices to help our Healthcare Workers develop empathy:

• Attentive listening training- listening is one of the most powerful skills we should learn because we can interconnect deeper with the person we are talking with.
• Patient feedback- Gathering patient feedback is crucial in identifying areas for improvement in Healthcare Services. Without directly asking our clients, we will not clearly understand how our healthcare professionals can better empathize with patients. Their comments provide valuable insights that can be used to enhance the quality of care and improve the overall patient experience.
• Adapting treatment plans to the patient- by taking into account the patient’s individual needs and concerns, healthcare providers can customize treatment plans to their specific situation. This personalized approach can result in improved patient outcomes and a higher quality of care.

In the Healthcare Industry, having empathy as a skill is essential in every Healthcare Employee-patient interaction. As a Healthcare Professional, by showing and demonstrating empathy toward your patients, results are mostly positive in terms of patient experience and outcome because of the rapport you can build with your patient. Empathy is not hard to develop because there is simple education and training that can help you build it. Through this skill, we will be able to create a positive and compassionate atmosphere for our patients in our Healthcare facilities.

Looking to find your dream career as a Healthcare Professional? AG Globe Services can help you find that job for you. We have openings for our Healthcare Professionals in the U.S., click here. If you want to learn more about us, connect with us now!

Source: Merriam-Webster. (n.d.). Empathy. In the Merriam-Webster.com dictionary. Retrieved August 2, 2023, from https://www.merriam-webster.com/dictionary/empathy

Always Evolving: How Technology and Healthcare Work Together

by hammad | Sep 6, 2023 | Blog, Client, Healthcare, Job Seekers

In the world of technology, everything is moving at a very fast pace. In recent years, new inventions and innovations popped up left and right. These technological advancements that we hear and see on the news are meant to help us with our daily lives, most especially in doing jobs efficiently. In the Health and Medical sectors, this is a very important point because new diseases are being born as well and this only means that we are keeping up with these new technologies. But here lies an important question, do these new machines and stuff meant to replace our Healthcare Workers in the future? In this blog, we will answer that question and discuss other matters such as how it greatly improves patient care, the implications of technology in ethics and legal aspects, and the inevitable future of Healthcare Careers with modern technology.

The Part of Technology in Delivering Better Patient Care

Ever since technology comes into play, a Healthcare Professional’s roles and responsibilities revolve around it as well because the tool is meant to simplify tasks and to help both the professional and patient. One good example of this is the rise of electronic health records. In the past, everything is pen and paper – too much time being consumed, records piling up in just a short amount of time, and too much space being consumed. Now, we have e-records where one just needs a computer to store all patient records, even many years ago worth of data. This greatly benefitted the Healthcare Workers and the patients. Patients will never have to worry about their previous medical history because the Healthcare Staff can just pull it up in a flash. Their health is monitored from time to time and if a health condition suddenly shows up, the Healthcare Professionals will be able to take care of them right away effectively.

Legal and Ethical Implications of Technology in Healthcare

Of course, if there are benefits, technology can be also harmful when abused or utilized incorrectly. As Healthcare Professionals, we must be responsible enough for how to use these technological advancements properly. One issue that can be tackled here is the data privacy and security of the patients. Many hackers are trying to attack different businesses and the Healthcare Industry is no exception. Tight cybersecurity must be observed at all times to not give these guys a chance to do harm. Health Professionals must also ensure that the data that they are collecting from their patients are gathered and stored carefully. Once a cyberattack happens, this will greatly affect the operations of the Healthcare organization, its reputation, and the patient’s safety.

Related: Acquire and Improve Your Soft Skills To Elevate Your Healthcare Career

Is Technology Going to Replace Our Healthcare Professionals?

We are going to answer the most significant question. No, technology will not ever replace our Healthcare Professionals even if the most advanced technology will be invented in the future. No one will beat the hands, minds, and hearts of a human being. They will always provide the most tender care to every patient in the world. They will remain as tools and will just operate when utilized by a professional.

Are you currently looking for a career in the Healthcare sector? AG Globe Services have different jobs to offer you! Connect with us and we will help you find your dream career. To check out our job openings click here.

Career Spotlight: Scrub Tech

by hammad | Aug 9, 2023 | Blog, Client, Healthcare, Job Seekers

Every hero has a sidekick. In a Healthcare facility, you may have spotted a person in scrubs working alongside the medical team during an intense operation – that person is their supporting hero. A Scrub Tech or commonly known as a Surgical Technologist is one that keeps an operation safe from any harm. They play a very important role in the operating room, ensuring that surgical procedures go as swiftly and effectively as possible. In this blog post, we will look at the job and responsibilities of a Scrub Tech, the requirements, the career path, and what a typical day in the life of a Scrub Tech looks like.

Who Are They? Recognizing the Essential Roles, Duties, and Skills of a Scrub Tech.

In the operating room, Scrub Techs work alongside surgeons and other medical experts, usually seen at the back beside the apparatus and medical instruments, and hand them over to the surgeon. They are the ones that keep the operating environment clean, sanitary, and well-organized before and after every surgery. They are in charge of putting up surgical instruments, equipment, and supplies as well as preparing the operating room for surgeries. These amazing professionals help the surgeon and other medical personnel during surgeries by delivering them the necessary instruments and supplies, as well as monitoring the patient’s vital signs and assisting with wound closure. Without them, operations will always take too long and possibly affect the outcome of the surgery due to delays, uncleanliness, etc.

Individuals must have numerous critical talents to succeed as scrub techs, including attention to detail, agility, good communication skills, and the ability to perform well under pressure or mental fortitude. Scrub Techs must be well-versed in all surgical processes and be able to anticipate the demands of the surgeon, from the instrument needed to the procedure that should be done next. They must also be able to properly communicate with the surgical team and maintain their cool, most especially in emergency situations.

Qualifications and Professional Path

To become a Scrub Tech, you need to complete an accredited surgical technology program and obtain certification. Opportunities for advancement in the field include specialization and pursuing additional education or training. As medical technology keeps on innovating, it’s very important to stay up-to-date with the latest surgical technology and techniques to maximize efficiency during surgical procedures. At the same time, you might consider joining a professional organization for continuing education and networking opportunities for your professional career.

Related: Career Spotlight: CT Technologist

Skills Needed, Trends, and Opportunities as a Scrub Tech

There are particular in-demand talents that are required in order to succeed as a scrub tech. The most basic skill needed would be the technological knowledge of surgical instruments and techniques. Soft skills are also vital for a Scrub Tech that includes the capacity to operate effectively under pressure, intense focus on the situation, dexterity, and attention to detail. While scrub technologists collaborate closely with other members of the surgical team, strong interpersonal and communication skills are also crucial because it avoids mistakes that can be critical to the survival of the patient.

Working as a scrub tech has its advantages and challenges. The potential for career progression, the chance to have a significant impact on patients’ lives, and a strong sense of teamwork are just a few advantages. The hours can be long and unpredictable, and the work is undoubtedly physically and mentally taxing due to the heavy atmosphere in most surgical procedures. At the same time, Scrub Technologists are always vulnerable and exposed to different harmful substances and instruments, and infectious illnesses. Personal hygiene and clean surroundings should be observed at all times.

Are you ready to start your career as a Scrub Tech? Connect with us at AG Globe Services and we will help you fulfill your dream.