by hammad | May 24, 2023 | Blog, Client, Healthcare, Job Seekers
The heart is located in the center of our body. This body part is often associated with our emotions toward other people. In the Healthcare field, though technical skills are a basic requirement, having remarkable soft skills such as effective communication, team player, compassion, and problem-solving will help you in delivering the best care for your patients. This is pouring your heart into your work and for other people. Having these soft skills will help you grow as a professional as it makes you more satisfied at your job. In this blog, we will learn different things such as examples of soft skills and their importance in Healthcare, their impact on patient outcomes and satisfaction, and overcoming the challenges in incorporating soft skills into Healthcare.
Examples of Essential Soft Skills and Their Importance
Having soft skills play a vital role in providing your patients with the best care for them. Here are the soft skills that can help a Healthcare Professional:
- Adaptability
- Since Healthcare is an ever-changing field, having this soft skill allows the Healthcare professional to be able to adapt to new procedures, rules, and technologies to provide the best service to his/her patients. Adjusting to a new thing will not be stressful or hard. Also, Healthcare Professionals who have this skill are more open to learning new things that will help them grow professionally.
- Empathy
- One of the most important to have in Healthcare as it helps build trust and rapport between the Healthcare Professional and the patient. It allows an individual to connect and understand his/her patients on a greater level because emotions are attached to this skill. Having empathy also helps Healthcare Professionals to feel more satisfied in their jobs due to a deeper understanding of their purpose.
- Effective Communication
- Perhaps the foundation of all interactions with other people. To be able to connect with your patients successfully, communicating effectively is a must. As a Healthcare Professional, you must be able to relay complex information easily, listen attentively, and respond properly to your patients.
- Problem-Solving
- A Healthcare Professional is able to analyze a sprouting issue, develop an immediate and effective solution, and implement it efficiently is important in Healthcare, especially in emergency situations.
How soft skills can affect patient satisfaction and outcomes?
When Healthcare Professionals have the soft skills stated earlier, patients tend to be more treated easily and faster because they will listen to their doctors and nurses right away. This helps them reduce healthcare costs as well. Patients will have a better and clearer understanding of their medical conditions, fewer hospital readmissions, and improved health because they believe that the professionals that they are talking to are reliable.
Related: Unity in Diversity: The Vital Role of Cultural Competence in the Healthcare Environment
Challenges in Incorporating Soft Skills in Healthcare and How to Overcome Them
Even though essential, incorporating soft skills can be challenging. Some factors that can be the issue are the following:
- Time Limitations
- Due to the heavy workloads that our Healthcare Professionals are carrying every day, it makes it difficult for them to communicate effectively, connect deeper, and show sincerity and empathy to their patients. Most of the time, convenience comes into play as well as Healthcare Professionals lean more on the traditional approaches and are hesitant to learn new practices.
- Lack of Resources
- This is a common challenge to most Healthcare Organizations when trying to integrate soft skills. Manpower, time, access to modern technology, and cost are the factors that hinder the development of soft skills to provide high-quality patient care.
To solve these challenges, a Healthcare Organization can implement strategies such as providing education and training on soft skills, incorporating technology tools to streamline communication and collaboration, and promoting a culture of teamwork and collaboration. Offering flexible work schedules, encouraging peer-to-peer coaching and mentoring, and providing resources such as patient education materials can also help to support the development of soft skills.
Developing soft skills can help healthcare professionals, students, and aspiring workers advance their careers and make a positive impact on patients’ lives. With our expertise and resources at AG Globe Services, we can help you find a job that aligns with your career goals and provides a supportive work environment that values soft skills. Connect with us to learn more about how we can help you achieve your career aspirations.
by scott | Aug 10, 2022 | Blog, Job Seekers
The United States Bureau of Labor Statistics (BLS) calls certifications “A fast track to careers.” It’s true that certifications can be an alternative way to earn the credentials you need to start a career. In healthcare, these certifications can also boost your existing experiences and credentials to fast-track you to a better job.
If you’re looking for ways to boost your resume while working in the healthcare field, you’ve come to the right place. In this blog, we will break down additional certifications you can earn to help you level up your career. If you’re looking for your next role in healthcare, get in touch with the AG Globe Services team today!
Top Resume Boosting Certifications in Healthcare
Healthcare certifications matter to employers. They show that you have the skills employers can rely upon. For healthcare workers who have been in the field for a time, they also show that you’ve made an effort to keep their skills up-to-date. Most credentialed professionals in healthcare are required by law to update their certifications periodically. If you’re looking to break into the healthcare field or modernize your existing skills, here are some certifications that matter to employers:
- CCS-P, Certified Coding Specialist Physician-Based
Coding, of course, is how physicians get reimbursed for their work. That makes the CCS-P designation particularly important if you’re trying to get a job in a physician’s practice or even an extensive healthcare system. This certification teaches you how to assign codes to particular treatments that doctors and midlevel practitioners perform. - CPCT, Certified Patient Care Technician
The National Healthcareer Association (NHA) offers this certification, and these credentialed employees will be incredibly sought after in the coming years. CPCTs work closely with patients to provide the necessary care. This could include everything from bathing and feeding to administering doctor-prescribed medications. As the baby boomer population continues to age, having a CPCT under your belt means you will find meaningful work in the future.
- CET, Certified EKG Technician
EKG techs monitor heart rhythms via an electrocardiogram machine. With this certification, you’ll learn how to explain this vital heart monitoring procedure to patients, how to check blood pressure, place the EKG monitor leads on the patient’s body, and more. This is a quick certification that can add real value to your healthcare resume. - CPT, Certified Phlebotomy Technician
Blood testing is the gold standard during diagnostic medical exams. A CPT is responsible for collecting these samples from a patient. CPTs also work in blood donation centers, collecting from donors for people in need. It’s a very important job that can be challenging to learn, so a CPT designation on your resume is highly valuable whether you are a nurse or a patient aide—or just a CPT. This certification teaches you safe and efficient blood collection procedures. As part of the credentialing process, you will practice drawing blood from patients.
While these are a few of the most important certifications that you can earn in healthcare, there are more available in this highly complex and exciting field.
If you’re thinking about a career move, check out our jobs listings and get in touch—AG Globe Services is here to help.
by scott | Jul 6, 2022 | Job Seekers
So, you have an interview coming up for a new role in healthcare? Congrats! Even as the interviewee, you should still come prepared with a couple of questions for your interviewer. By asking engaging questions, you’ll be able to learn more about the company and position while also standing out from the crowd.
Here are some of the best questions to bring to your next healthcare interview that will help you understand exactly what you’re walking into if you end up in that job.
Best Questions to Ask your Healthcare Interviewer
Whether you’re a clinician or work on the backend of healthcare, you should come prepared with interview questions. Most hiring teams expect this of you and many will judge you as less-than interested if you don’t bring a handful of questions to every interview. You should be emboldened by the fact that, in today’s hot job market, the candidate is interviewing the company as much as they are the other way around. This is especially true in healthcare, where labor shortages have fueled the urgency of recruiting teams to fill roles at every level of the service delivery paradigm.
During these interviews, inevitably the hiring manager will turn to you and ask, “Now, what questions do you have for me?” What you ask at this point can literally make or break your decision to take the job and possibly tip the hiring scales in favor of the employer making you an offer. What are the best questions to ask your interviewer at this point?
Tell me about the team I’ll be working with?
Even the largest hospitals operate in smaller units within the facility. Sometimes your fit within this micro-culture is more important to the job description itself. Try to find out more about the people you’ll be working elbow-to-elbow with. How long have they been in the organization? Who do you report to? How would the interviewer describe the daily interactions of these individuals?
What would the ideal candidate look like for this role and how do I compare?
In this case, how the interviewer answers the question is almost as important as the answer they give. You’re looking for an organization that is fairly transparent, candid, but also professional. Too, if you know what skills the organization values, you can get a better sense of culture feel before you ever step foot in the door.
What is your favorite part of working here?
This question is a good way to build camaraderie with an employer. After all, who doesn’t like to talk about themselves? The longevity of the interviewer in the organization and what makes them stay on the team can help determine whether it’s a place that you would also want to call home.
What are the next steps in the hiring process?
This question should be a no-brainer for any candidate. It shows your engagement. It’s the sign of an organized mind. It also can unveil organizations who are less than organized. While many healthcare organizations have lengthy hiring processes, this question will help you spot any disorganization in the team.
AG Globe works closely with candidates just like you to find the best healthcare organizations to make good use of your skills. We have a wide range of openings. Start your search for a new role today!
