How to Measure ROI from Outsourcing Your Recruitment Through an RPO Provider

How to Measure ROI from Outsourcing Your Recruitment Through an RPO Provider

As a company, we always want to reduce our costs which is why we look for alternative measures that will not just help us save money but still get what we want, especially in our Recruitment Process. However, outsourcing comes with a cost as we pay them for their services, and businesses need to be able to measure the Return on Investment (ROI) from their RPO provider to make sure that they are getting the exact value for their investment. In this blog, we will discuss how to measure ROI from outsourcing your recruitment through an RPO provider.


Measure ROI by Classifying Your Metrics for Success

To start measuring your ROI with your provider, always define the metrics that will be used to determine success such as the cost per hire, time to fill, quality of hire, and retention rates. By defining these metrics upfront, your organization will be able to measure the performance against your goals and adjust your recruitment strategy accordingly.


Track and Analyze Recruitment Data

Tracking and analyzing recruitment data should not be forgotten. This includes data on the number of candidates sourced, the number of interviews conducted, the number of offers made, and the quantity of hires. This data can be used to evaluate the cost per hire, time to fill, and other metrics for success.


Compare The Expenses

The reason we outsource recruitment through an RPO provider is cost savings, of course, and it is essential to compare the costs of outsourcing to the costs of in-house recruitment from the past. This can include the costs of job postings, candidate sourcing, candidate screening, and recruitment technology done by your RPO partner. By comparing costs, businesses can determine whether outsourcing recruitment is a cost-effective strategy or just go back to the usual process again.


Calculate the Value of Improved Quality of Hire

Another important factor to consider when measuring the ROI of your RPO provider is the worth of improved quality of hire. Due to the expertise and pool of candidates gathered by our RPO partner, we always expect that the quality will improve, have reduced turnover, and increased revenue. By calculating the value of these benefits, businesses can determine the overall ROI of their RPO provider.


Consider the Intangible Benefits

In addition to cost savings and improved quality of hire, outsourcing recruitment through an RPO provider can also provide other benefits, such as increased flexibility, scalability, and access to specialized expertise. These benefits may not be easily quantifiable, but they can still provide significant value to businesses. When measuring the ROI of your RPO provider, it is important to consider both tangible and intangible benefits.


Related: The Power of RPO in Employee Retention


To sum it up, measuring the ROI of outsourcing recruitment through an RPO provider requires careful tracking and analysis of recruitment data, comparison of costs, calculation of the value of improved quality of hire, and consideration of intangible benefits. By defining the metrics for success upfront and regularly monitoring performance, businesses can ensure that they are getting value for their investment in an RPO provider. Effective measurement of ROI is essential for ensuring the success of your outsourcing strategy and making informed decisions about future recruitment investments.


Are you still looking for an RPO provider and have a fruitful collaboration? AG Globe Services is here for your Recruitment needs. Connect with us to learn more about our amazing services.

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Career Spotlight: Medical Secretary

Career Spotlight: Medical Secretary

Medical secretaries are an integral part of any Healthcare organization, responsible for providing administrative support to Healthcare Professionals and ensuring that medical records and patient information are accurate and updated. This role requires a combination of organizational, interpersonal, and technical skills, making it an exciting and challenging career option for those interested in the Healthcare field. Without them, processes will take longer, and inaccuracies are present. Let’s explore the amazing work of a Medical Secretary in this blog.


One of the key responsibilities of a Medical Secretary is managing patient information. This involves ensuring that medical records are accurate and up to date, managing patient appointments (old and new), and coordinating with Healthcare Professionals involved to ensure that patients receive the care they need. These professionals must also be skilled at handling confidential patient information, ensuring that patient privacy is always maintained.


In addition to managing patient information, medical secretaries also play an important role in supporting Healthcare Professionals. Aside from nurses, they are also sidekicks but this time, for organizational tasks. They are responsible for managing correspondence, scheduling appointments, and handling phone calls, among other administrative tasks. Medical secretaries must be organized and detail-oriented, ensuring that all paperwork and documentation is completed swiftly, accurately, and on time.


Related: Career Spotlight: Echo Technician


One of the most rewarding aspects of a career as a Medical Secretary is the opportunity to make a positive impact on patients’ lives. By ensuring that medical records and patient information are accurate and updated as necessary, medical secretaries help Healthcare Professionals provide the best possible care to their patients. They also help patients navigate the Healthcare system, ensuring that they receive the care they need in a timely and efficient manner.


Another benefit of a career as a Medical Secretary is the potential for growth and advancement. To become a Medical Secretary, candidates typically need a high school diploma or equivalent. However, some employers may prefer candidates with additional training in medical terminology, office administration, or other relevant fields. To level up, with experience and additional training, medical secretaries can move into more specialized roles, such as medical billing and coding or medical transcription. They may also be able to advance into supervisory or management positions, overseeing other administrative staff in a Healthcare organization.



In conclusion, a career as a Medical Secretary can be a fulfilling and rewarding choice for those interested in the Healthcare field. With the opportunity to make a positive impact on patients’ lives and the potential for growth and advancement, medical secretaries play a critical role in supporting Healthcare Professionals and ensuring that patients receive the best possible care. With the right skills, training, and experience, a career as a Medical Secretary can be a fulfilling and exciting journey.


Looking for a career as a Medical Secretary? We have openings for you at AG Globe Services. Our company helps Healthcare Professionals find their dream career in the Healthcare Industry. Connect with us now!



Bureau of Labor Statistics. (2021). Secretaries and Administrative Assistants. U.S. Department of Labor.

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The Positive Impacts of RPO in Helping Businesses to Environment

The Positive Impacts of RPO in Helping Businesses to Environment

As businesses start, grow, and expand, so does their workforce. Recruitment is a crucial aspect of business growth, but it can be challenging and time-consuming. Many companies opt to handle Recruitment in-house, while others choose to outsource to Recruitment Process Outsourcing (RPO) providers as it saves them effort, time, and money. RPO not only has several benefits for businesses but also has a positive effect on the environment and advocates sustainability compared to In-House Recruitment. Let’s discover the positive impacts of RPO in this blog.


One of the significant ways RPO has a positive impact on the environment is through reducing carbon footprint. The process of In-House Recruitment requires a lot of paperwork, which involves printing and moving physical documents from one office to another. This process can lead to the emission of harmful gases into the environment, such as carbon dioxide, and it consumes a lot of your office space. RPO, on the other hand, leverages technology and digital platforms to conduct Recruitment processes. Online interviews, video conferences, and other technological tools used in RPO reduce the need for physical transportation, which, in turn, reduces carbon emissions. Automation works wonders.


Another way RPO has a positive impact on the environment is by reducing energy consumption. In-House Recruitment often requires companies to utilize their resources and energy to create job entries, manage Recruitment drives, and conduct interviews in person. In contrast, RPO Providers have dedicated teams that focus on Recruitment processes, allowing the company to conserve energy and resources. This conservation of resources leads to a reduction in energy consumption, which can have a positive impact on the environment and saves you from huge electric bills also.


Related: Why Virtual Recruitment and RPO is the Best for Your Business


Additionally, RPO helps reduce the amount of paper and other resources used in Recruitment processes. In-House Recruitment processes require companies to print numerous documents, including job listings, application forms, and other Recruitment-related documents like job offers and contracts. The use of RPO technology significantly reduces the need for physical documents, thereby reducing the amount of paper and other resources used. RPO Providers also promote the use of PDF for documents which is proven effective. This reduction in paper usage helps to conserve natural resources and protect the environment.


Another positive impact of RPO on the environment is reducing water consumption. In-House Recruitment processes often require companies to host physical interviews that require a lot of water for cleaning and sanitation purposes which will also take much labor. RPO processes, on the other hand, rely on virtual interviews and digital communication, reducing the need for physical meetings and water consumption on your end.


In conclusion, RPO has several benefits over In-House Recruitment, including cost savings, improved efficiency, and faster turnaround time. Additionally, RPO has a positive impact on the environment and on the future of the new generation of the workforce. By reducing carbon footprint, energy consumption, paper usage, and water consumption, RPO can help businesses reduce their environmental impact while still achieving their Recruitment goals. Therefore, companies looking to enhance their Recruitment processes and reduce their environmental impact should consider outsourcing to RPO Providers.


Are you searching for an RPO Provider that is in line with your vision of promoting sustainability? AG Globe Services is one with you. Find the best talent for your team while using efficient methods. Connect with us now.

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Always Evolving: How Technology and Healthcare Work Together

Always Evolving: How Technology and Healthcare Work Together

In the world of technology and Healthcare, everything is moving at a very fast pace. In recent years, new inventions and innovations popped up left and right. These technological advancements that we hear and see on the news are meant to help us with our daily lives, most especially in doing jobs efficiently. In the Health and Medical sectors, this is a very important point because new diseases are being born as well and this only means that we are keeping up with these new technologies. But here lies an important question, do these new machines and stuff meant to replace our Healthcare Workers in the future? In this blog, we will answer that question and discuss other matters such as how it greatly improves patient care, the implications of technology in ethics and legal aspects, and the inevitable future of Healthcare Careers with modern technology.

Technology and Healthcare in Delivering Better Patient Care

Ever since technology comes into play, a Healthcare Professional’s roles and responsibilities revolve around it as well because the tool is meant to simplify tasks and to help both the professional and patient. One good example of this is the rise of electronic health records. In the past, everything is pen and paper – too much time being consumed, records piling up in just a short amount of time, and too much space being consumed. Now, we have e-records where one just needs a computer to store all patient records, even many years ago worth of data. This greatly benefitted the Healthcare Workers and the patients. Patients will never have to worry about their previous medical history because the Healthcare Staff can just pull it up in a flash. Their health is monitored from time to time and if a health condition suddenly shows up, the Healthcare Professionals will be able to take care of them right away effectively.

Legal and Ethical Implications of Technology in Healthcare

Of course, if there are benefits, technology can be also harmful when abused or utilized incorrectly. As Healthcare Professionals, we must be responsible enough for how to use these technological advancements properly. One issue that can be tackled here is the data privacy and security of the patients. Many hackers are trying to attack different businesses and the Healthcare Industry is no exception. Tight cybersecurity must be observed at all times to not give these guys a chance to do harm. Health Professionals must also ensure that the data that they are collecting from their patients are gathered and stored carefully. Once a cyberattack happens, this will greatly affect the operations of the Healthcare organization, its reputation, and the patient’s safety.

Related: Acquire and Improve Your Soft Skills To Elevate Your Healthcare Career

Is Technology Going to Replace Our Healthcare Professionals?

We are going to answer the most significant question. No, technology will not ever replace our Healthcare Professionals even if the most advanced technology will be invented in the future. No one will beat the hands, minds, and hearts of a human being. They will always provide the most tender care to every patient in the world. They will remain as tools and will just operate when utilized by a professional.

Are you currently looking for a career in the Healthcare sector? AG Globe Services have different jobs to offer you! Connect with us and we will help you find your dream career. To check out our job openings click here.


Level Up Your Commerce Business With RPO

Level Up Your Commerce Business With RPO

As businesses continue to battle with each other to get to the top, companies in the commerce industry must attract, hire, and retain the best talent that they have to stay ahead of the curve. However, with the ever-changing job market, business trends, and a shortage of qualified candidates, many companies struggle to find the right people for their needs. This is where RPO, or Recruitment Process Outsourcing, can be a powerful tool that can help companies in the commerce industry simplify their Recruitment Process and hire the right people for the job without sweating. Now is the perfect moment to level up your commerce business with the recruitment magic of RPO!


RPO is a complete solution that outsources a company’s entire or a fraction of its Recruitment Process to a third-party provider. This provider takes on full responsibility from the start to the final phase (sourcing, screening, interviewing, and hiring candidates), while the company retains control over the final hiring decisions. As a result, more time and cost are reduced by the organization while still maintaining and improving the quality of their hires.


Efficiency in Your Commerce Business

One of the primary benefits of RPO for companies in the commerce industry is enhanced efficiency from your conventional process. RPO Providers have the expertise and technology to streamline the Recruitment Process, from sourcing candidates to onboarding new hires. This can significantly reduce the time and resources required to fill open positions, allowing companies to focus on their core business functions. Additionally, RPO Providers can offer a higher level of candidate screening and vetting, ensuring that companies only interview the most qualified candidates. Who does not want to find the right talents with minimal effort?


Spend Less

Recruiting and hiring can be an expensive process, with costs ranging from job postings and recruiter fees to travel expenses for interviews, sounds expensive already, isn’t it? By outsourcing the Recruitment Process to an RPO Provider, companies can save money on these costs, as well as the time and resources required to manage the hiring process internally. Additionally, RPO Providers can offer more cost-effective Recruitment solutions, such as online job postings and video interviews, which can further reduce costs.


Related: Build Your Dynamic Team With RPO


Better Hires = Profit

Beyond improved efficiency and cost savings, RPO can also help companies in the commerce industry improve the quality of their hires which will help you gain the advantage that you seek. RPO Providers have the expertise and resources to source and vet candidates with the right skills and experience for a particular role. This can lead to more successful hires, with lower turnover rates and higher productivity. Additionally, RPO Providers can offer additional services such as background checks and skills assessments to further ensure that companies are hiring the right people.


Overall, RPO is a powerful tool that can help companies in the commerce industry attract, recruit, and retain the best talent. By outsourcing their Recruitment Process to a third-party provider, companies can reduce the time and cost involved in recruiting and hiring, while also improving the quality of their hires. Whether a company is looking to fill one or many positions, RPO can provide the expertise and resources needed to find the right person for the job.


Are you a business that competes in the commerce industry? AG Globe Services can help you through finding the right talents for your team. Connect with us to learn more about our RPO services.

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How to Collaborate Effectively With Your RPO Partner

How to Collaborate Effectively With Your RPO Partner

Over the years, Recruitment Process Outsourcing, or RPO has become an increasingly popular option (versus traditional or In-House Recruitment) for companies looking to streamline their hiring process, reduce costs, improve overall efficiency, and gain a competitive advantage over their business rivals. However, to make the most of your RPO partnership, effective collaboration is the key to a successful business. Here are five tips for effective collaboration with your RPO partner.

Establish clear communication channels with your RPO Partner

Effective and precise communication is critical for successful collaboration. Both sides must set up clear communication channels and establish regular check-ins to ensure that both parties are aligned on goals and expectations. Regular updates and feedback on each other’s progress can help prevent misunderstandings and ensure that everyone is on the same page.

Define roles and responsibilities

Clearly defining functions and responsibilities is essential for a positive partnership between your team and your provider which includes things like understanding who is responsible for what aspects of the hiring process and who will be held accountable for meeting key performance metrics. By doing this step, both parties can work together more effectively, avoid confusion, and go beyond the scope.


Related: How to Find the Right Recruitment Outsourcing Partner


Prioritize transparency

Transparency is necessary for any business connection, and RPO partnerships are no exception. Be open and honest with your outsourcing partner about your hiring demands and challenges, as well as any budgetary limits or other concerns. This can help your partner better tailor their services or adjust them to meet your specific needs and foster a more collaborative, productive relationship overall.

Leverage technology

Technology can be a valuable tool in facilitating collaboration with your RPO partner. By maximizing technology platforms such as applicant tracking systems (ATS) or project management software, both parties can access real-time data and updates on the hiring process, monitor progress, and share feedback more efficiently which saves you a lot of time and work.

Foster a culture of collaboration with your RPO Partner

Perhaps the most important part is to establish a culture of collaboration within your team. Encourage open communication, active listening, and a willingness to work together with your RPO partner to achieve your business goals. Having this important quality, you can create a more productive, engaged workforce that is better equipped to meet your business objectives.

In conclusion, effective cooperation with your RPO partner is critical for success. By establishing clear communication channels, defining roles and responsibilities, prioritizing transparency, leveraging technology, and fostering a culture of collaboration, you can build a strong, productive partnership that drives better hiring outcomes and positions your organization for long-term success.


Do you want to collaborate with a trusted RPO provider? AG Globe Services is here to find the right talents for your organization. Connect with us now!

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