Building Stronger and Deeper Connections With Your Patients Through Empathy

Building Stronger and Deeper Connections With Your Patients Through Empathy

In the Healthcare Field, we always communicate and relay important information with our colleagues, visitors, and patients through talking. But when it comes to connecting, this is a different topic because emotions are always attached to it. Human beings always link on a deeper level through their minds and hearts. For Healthcare Professionals, the ability to empathize is very important aside from technical skills and general knowledge about your role. In order to build a positive relationship, especially with your patients, you must know where they are coming from. By creating a positive patient experience, most likely is that there is a higher chance of good patient outcomes. In this blog, we will tackle why empathy is vital in every Healthcare role, and how to encourage and maintain this significant skill in every Healthcare facility.

Relationship Between Empathy and Patient Outcomes

According to Merriam-Webster (n.d.), empathy is the ability to comprehend, acknowledge, and feel the emotions, ideas, and encounters of another person from either the past or present, without the need for explicit communication. It involves sensitivity towards others and the capacity to emotionally connect and relate to them on a deeper level. Not every person knows how to give empathy but during needed times, this skill is essential, especially to your patients. To show empathy to a person, we can build rapport with our patients by asking questions that will help them feel safe around us Healthcare Workers such as how they feel at the moment, how is their day, and many more. That way, we can encourage them to follow their treatment plans we were able to recognize their specific needs and concerns.

Related: Acquire and Improve Your Soft Skills To Elevate Your Healthcare Career

Empathy Training for Healthcare Workers

Through proper training and education, we can help our Healthcare Workers develop and/or improve this wonderful ability that they can use in their personal and professional lives. Here are some of the best practices to help our Healthcare Workers develop empathy:

  • Attentive listening training- listening is one of the most powerful skills we should learn because we can interconnect deeper with the person we are talking with.
  • Patient feedback- Gathering patient feedback is crucial in identifying areas for improvement in Healthcare Services. Without directly asking our clients, we will not clearly understand how our healthcare professionals can better empathize with patients. Their comments provide valuable insights that can be used to enhance the quality of care and improve the overall patient experience.
  • Adapting treatment plans to the patient- by taking into account the patient’s individual needs and concerns, healthcare providers can customize treatment plans to their specific situation. This personalized approach can result in improved patient outcomes and a higher quality of care.

In the Healthcare Industry, having empathy as a skill is essential in every Healthcare Employee-patient interaction. As a Healthcare Professional, by showing and demonstrating empathy toward your patients, results are mostly positive in terms of patient experience and outcome because of the rapport you can build with your patient. Empathy is not hard to develop because there is simple education and training that can help you build it. Through this skill, we will be able to create a positive and compassionate atmosphere for our patients in our Healthcare facilities.

Looking to find your dream career as a Healthcare Professional? AG Globe Services can help you find that job for you. We have openings for our Healthcare Professionals in the U.S., click here. If you want to learn more about us, connect with us now!

Source: Merriam-Webster. (n.d.). Empathy. In the dictionary. Retrieved August 2, 2023, from


Excel Your Retail and Consumer Goods Business With RPO

Excel Your Retail and Consumer Goods Business With RPO

When it comes to fast-moving businesses, the Retail and Consumer Goods industry has it. This is one of the top contributors to the global economy because this includes the products that all of us use and consume every day such as food, clothes, and other items such as appliances and electronic devices. Recruitment process outsourcing or RPO can help companies improve in terms of simplifying recruitment processes while acquiring top talents based on the needs of the company. Different industries are tapping into the RPO solution; retail and consumer goods are no different guy where in fact, they greatly benefit from it due to the need for a large workforce to make a business fully functional. In this blog post, we will discuss how RPO can help excel your retail and consumer goods business and stay competitive in the market.

High-Volume Hiring

Always remember that this industry revolves around your manpower. If you have in-house recruitment, attracting and getting many employees in a short amount of time is near impossible and will definitely cost a lot of your resources. To solve this, RPO providers can give you access to a wide pool of candidates, including inactive ones, that can be a part of your team. This also means that you will not have to waste time promoting a job post with no specific direction. In terms of screening candidates for a big team, you do not have to worry because your RPO partner will help you in terms of sourcing and screening them thoroughly.

Finding Workforce for Specialized Areas

Too many businesses are competing with each other in the retail and consumer goods industry. Acquiring top talent for a critical position like sales and marketing can be a tough challenge because other businesses look for them as well. A good RPO partner will help you identify and solve the skills shortage by creating a tailored-fit recruitment strategy to draw the ideal candidate for the role. They will be able to find the best candidates from their pool across different industries.

Related: Power Duo: Unlock New Business Heights With Gig Economy and RPO

The Need for Seasonal Workers

Promotions during holidays and other occasions often require additional manpower to reach a wider range of customers and to have more chances of sales for these businesses. RPO providers can help a business in finding seasonal talents for these types of scenarios. The hiring process will be easier since you will not have to start over again from scratch and the RPO provider will always have an updated list of qualified candidates for you.

Strong Employer Branding

To stand out from your competitors, your branding plays a vital part. Aside from the products that you offer to your clients, your people will define who you are and will help build a reputation for you. RPO can help you in that matter by getting the right talents for your team and helping you give them a great candidate experience while making sure that it is aligned with your company’s requirements, vision, and culture.

RPO can be an effective solution for retail and consumer goods businesses looking to excel in their recruitment and talent management strategies. AG Globe Services is a trusted RPO provider that can help your business shine among your competitors. Connect with us and let us talk business further.

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Always Evolving: How Technology and Healthcare Work Together

Always Evolving: How Technology and Healthcare Work Together

In the world of technology, everything is moving at a very fast pace. In recent years, new inventions and innovations popped up left and right. These technological advancements that we hear and see on the news are meant to help us with our daily lives, most especially in doing jobs efficiently. In the Health and Medical sectors, this is a very important point because new diseases are being born as well and this only means that we are keeping up with these new technologies. But here lies an important question, do these new machines and stuff meant to replace our Healthcare Workers in the future? In this blog, we will answer that question and discuss other matters such as how it greatly improves patient care, the implications of technology in ethics and legal aspects, and the inevitable future of Healthcare Careers with modern technology.

The Part of Technology in Delivering Better Patient Care

Ever since technology comes into play, a Healthcare Professional’s roles and responsibilities revolve around it as well because the tool is meant to simplify tasks and to help both the professional and patient. One good example of this is the rise of electronic health records. In the past, everything is pen and paper – too much time being consumed, records piling up in just a short amount of time, and too much space being consumed. Now, we have e-records where one just needs a computer to store all patient records, even many years ago worth of data. This greatly benefitted the Healthcare Workers and the patients. Patients will never have to worry about their previous medical history because the Healthcare Staff can just pull it up in a flash. Their health is monitored from time to time and if a health condition suddenly shows up, the Healthcare Professionals will be able to take care of them right away effectively.

Legal and Ethical Implications of Technology in Healthcare

Of course, if there are benefits, technology can be also harmful when abused or utilized incorrectly. As Healthcare Professionals, we must be responsible enough for how to use these technological advancements properly. One issue that can be tackled here is the data privacy and security of the patients. Many hackers are trying to attack different businesses and the Healthcare Industry is no exception. Tight cybersecurity must be observed at all times to not give these guys a chance to do harm. Health Professionals must also ensure that the data that they are collecting from their patients are gathered and stored carefully. Once a cyberattack happens, this will greatly affect the operations of the Healthcare organization, its reputation, and the patient’s safety.

Related: Acquire and Improve Your Soft Skills To Elevate Your Healthcare Career

Is Technology Going to Replace Our Healthcare Professionals?

We are going to answer the most significant question. No, technology will not ever replace our Healthcare Professionals even if the most advanced technology will be invented in the future. No one will beat the hands, minds, and hearts of a human being. They will always provide the most tender care to every patient in the world. They will remain as tools and will just operate when utilized by a professional.

Are you currently looking for a career in the Healthcare sector? AG Globe Services have different jobs to offer you! Connect with us and we will help you find your dream career. To check out our job openings click here.


Why Virtual Recruitment and RPO is the Best for Your Business?

Why Virtual Recruitment and RPO is the Best for Your Business?

The COVID-19 pandemic has changed the way we work and live, and Recruitment is no exception. With companies resorting to hybrid and remote work, Virtual Recruitment has become an essential part of these organizations, including their Recruitment Process. As a result, many RPO providers are adopting Virtual Recruitment technologies to help their clients find and attract the best candidates.

In this blog post, we will explore best practices for Virtual Recruitment, the benefits of Virtual Recruitment for RPO providers and their clients, the challenges they face, the impact on candidate experience, the future of Virtual Recruitment in RPO, and how it benefits businesses that tap into RPO.

Best Practices for Virtual Recruitment and Its Benefits

Virtual Recruitment has become a crucial aspect of the Recruitment Process, especially during the pandemic. RPO providers can share best practices such as video interviews, virtual job fairs, and online assessments to overcome the challenges of Virtual Recruitment. Video interviews can be conducted through platforms like Zoom, Skype, or Google Meet, while virtual job fairs can be held on platforms like Brazen or Handshake. Online assessments can be done on platforms like HackerRank, CodeSignal, or Codility. Virtual Recruitment offers benefits such as reduced costs, increased efficiency, and improved candidate experience, enabling RPO providers to reach a wider pool of candidates and streamline the Recruitment Process while providing candidates with a more flexible and accessible experience. Client companies will be able to get the best candidates that will fit their company requirements and goals

Impact of Virtual Recruitment on Candidate Experience

Virtual Recruitment can significantly impact the candidate experience, both positively and negatively. RPO providers can leverage Virtual Recruitment technologies to provide a seamless and engaging candidate experience, from initial screening to final selection. Video interviews can provide candidates with a more personal and engaging experience than phone interviews, and virtual job fairs can allow candidates to learn more about the company’s culture and values.

On the other hand, Virtual Recruitment can also have a negative impact on candidate experience if not executed correctly. Candidates may feel disengaged or disconnected during virtual interviews, and technical difficulties or glitches can also create a negative experience.

Related: Build Your Dynamic Team With RPO

Future of Virtual Recruitment

The COVID-19 pandemic has accelerated the adoption of Virtual Recruitment, and Virtual Recruitment technologies are likely to remain a critical part of the Recruitment Process in the future. In a post-pandemic world, RPO providers will need to adapt to the evolving needs of their clients and candidates by using Virtual Recruitment technologies that provide a more personalized and engaging experience. In that way, client companies will be able to streamline their Recruitment and make the most of their investment in their RPO partner.

To sum up, Virtual Recruitment has gained significant momentum in recent years, particularly after the COVID-19 pandemic. RPO providers have been quick to recognize the benefits of Virtual Recruitment and have been leveraging Virtual Recruitment technologies to provide better Recruitment solutions. By implementing best practices such as video interviews, virtual job fairs, and online assessments, RPO providers can overcome the challenges of remote Recruitment and offer a more efficient and seamless Recruitment experience to their clients and candidates. As Virtual Recruitment technologies continue to evolve, RPO providers will have to keep up with the changes to ensure they can continue to provide effective Recruitment solutions in the future. All in all, Virtual Recruitment has emerged as a game-changer in the Recruitment industry, and RPO providers who embrace it are sure to have a competitive edge in the market.

When it comes to being the best in the Recruitment game, AG Globe Services is a trusted RPO brand through its experience and expertise. Through our RPO services, we can help your company to level up by acquiring the top talents for your team. Connect with us and let us talk business.

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Boost Your Employer Branding Through RPO

Boost Your Employer Branding Through RPO

In an organization, your branding is defined through your products, services, and most significantly, your workforce. Without the right people, progress will not be achieved, which is why recruiting the right talents for your team has a significant effect on business branding. In terms of recruitment, Recruitment Process Outsourcing, or RPO has been an effective solution for most companies that need to modernize their recruitment. Along the way, it will improve the quality of their hires and save more cost than the conventional recruitment process. But how did really RPO help organizations in terms of employer branding? In this blog, we will discuss the benefits of RPO and its ability to improve an organization’s brand through the recruitment and retention of top talents that cannot be normally done in in-house recruitment. Are you ready to make your brand more known in your industry? Let’s start!


Related: Recruitment Process Outsourcing (RPO). Why Your Company Should Use RPO?


RPO Improves Your Company’s Hiring Quality

As the company’s decision-maker, are you having trouble screening candidates and in the end, cost you lots of resources just to get that talent? RPO can help you in that aspect. Recruitment firms have access to a wide range of talent pools for specific positions across different industries. This also leads to a shorter time to hire because you do not have to manually wait and/or search for candidates for that role. In that regard, the candidates were already screened and made sure that they are a good fit for your company. Your selected RPO partner can help you as well in terms of creating job descriptions that are aligned with your company’s purpose and vision and result in more candidates interested in the role. Vacancies are easily resolved, and employee retention and satisfaction are evident when recruitment is done through an RPO provider.

Achieve Brand Consistency Through RPO

Through consistent and engaging job descriptions, candidates are more likely to apply for the job when they are given a clear explanation of the role and its responsibilities, the company’s goals, and its atmosphere and culture for its employees. RPO providers will have consistent communications and updates with the candidates, which will help build trust and integrity in your organization’s branding. Once your company has another opening for a different role, past efforts for candidate retention will leave a good impression for your future candidates.


Seeking an RPO provider’s service for your recruitment needs does not only acquire the right talent for your team but has guaranteed benefits for your employer branding as well. After consulting with your RPO partner, the reputation of the company will be likely to increase with minimum effort and expenditure.


Utilizing AG Globe Services’ RPO services can increase your brand recognition within your industry, attract exceptional talent, and lead to business success. To learn more about our RPO services and how they can help you achieve your recruitment objectives, contact us today.

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Career Spotlight: Scrub Tech

Career Spotlight: Scrub Tech

Every hero has a sidekick. In a Healthcare facility, you may have spotted a person in scrubs working alongside the medical team during an intense operation – that person is their supporting hero. A Scrub Tech or commonly known as a Surgical Technologist is one that keeps an operation safe from any harm. They play a very important role in the operating room, ensuring that surgical procedures go as swiftly and effectively as possible. In this blog post, we will look at the job and responsibilities of a Scrub Tech, the requirements, the career path, and what a typical day in the life of a Scrub Tech looks like.


Who Are They? Recognizing the Essential Roles, Duties, and Skills of a Scrub Tech.


In the operating room, Scrub Techs work alongside surgeons and other medical experts, usually seen at the back beside the apparatus and medical instruments, and hand them over to the surgeon. They are the ones that keep the operating environment clean, sanitary, and well-organized before and after every surgery. They are in charge of putting up surgical instruments, equipment, and supplies as well as preparing the operating room for surgeries. These amazing professionals help the surgeon and other medical personnel during surgeries by delivering them the necessary instruments and supplies, as well as monitoring the patient’s vital signs and assisting with wound closure. Without them, operations will always take too long and possibly affect the outcome of the surgery due to delays, uncleanliness, etc.


Individuals must have numerous critical talents to succeed as scrub techs, including attention to detail, agility, good communication skills, and the ability to perform well under pressure or mental fortitude. Scrub Techs must be well-versed in all surgical processes and be able to anticipate the demands of the surgeon, from the instrument needed to the procedure that should be done next. They must also be able to properly communicate with the surgical team and maintain their cool, most especially in emergency situations.


Qualifications and Professional Path


To become a Scrub Tech, you need to complete an accredited surgical technology program and obtain certification. Opportunities for advancement in the field include specialization and pursuing additional education or training. As medical technology keeps on innovating, it’s very important to stay up-to-date with the latest surgical technology and techniques to maximize efficiency during surgical procedures. At the same time, you might consider joining a professional organization for continuing education and networking opportunities for your professional career.


Related: Career Spotlight: CT Technologist


Skills Needed, Trends, and Opportunities as a Scrub Tech

There are particular in-demand talents that are required in order to succeed as a scrub tech. The most basic skill needed would be the technological knowledge of surgical instruments and techniques. Soft skills are also vital for a Scrub Tech that includes the capacity to operate effectively under pressure, intense focus on the situation, dexterity, and attention to detail. While scrub technologists collaborate closely with other members of the surgical team, strong interpersonal and communication skills are also crucial because it avoids mistakes that can be critical to the survival of the patient.


Working as a scrub tech has its advantages and challenges. The potential for career progression, the chance to have a significant impact on patients’ lives, and a strong sense of teamwork are just a few advantages. The hours can be long and unpredictable, and the work is undoubtedly physically and mentally taxing due to the heavy atmosphere in most surgical procedures. At the same time, Scrub Technologists are always vulnerable and exposed to different harmful substances and instruments, and infectious illnesses. Personal hygiene and clean surroundings should be observed at all times.


Are you ready to start your career as a Scrub Tech? Connect with us at AG Globe Services and we will help you fulfill your dream.