How to Measure ROI from Outsourcing Your Recruitment Through an RPO Provider

How to Measure ROI from Outsourcing Your Recruitment Through an RPO Provider

As a company, we always want to reduce our costs which is why we look for alternative measures that will not just help us save money but still get what we want, especially in our Recruitment Process. However, outsourcing comes with a cost as we pay them for their services, and businesses need to be able to measure the Return on Investment (ROI) from their RPO provider to make sure that they are getting the exact value for their investment. In this blog, we will discuss how to measure ROI from outsourcing your recruitment through an RPO provider.


Measure ROI by Classifying Your Metrics for Success

To start measuring your ROI with your provider, always define the metrics that will be used to determine success such as the cost per hire, time to fill, quality of hire, and retention rates. By defining these metrics upfront, your organization will be able to measure the performance against your goals and adjust your recruitment strategy accordingly.


Track and Analyze Recruitment Data

Tracking and analyzing recruitment data should not be forgotten. This includes data on the number of candidates sourced, the number of interviews conducted, the number of offers made, and the quantity of hires. This data can be used to evaluate the cost per hire, time to fill, and other metrics for success.


Compare The Expenses

The reason we outsource recruitment through an RPO provider is cost savings, of course, and it is essential to compare the costs of outsourcing to the costs of in-house recruitment from the past. This can include the costs of job postings, candidate sourcing, candidate screening, and recruitment technology done by your RPO partner. By comparing costs, businesses can determine whether outsourcing recruitment is a cost-effective strategy or just go back to the usual process again.


Calculate the Value of Improved Quality of Hire

Another important factor to consider when measuring the ROI of your RPO provider is the worth of improved quality of hire. Due to the expertise and pool of candidates gathered by our RPO partner, we always expect that the quality will improve, have reduced turnover, and increased revenue. By calculating the value of these benefits, businesses can determine the overall ROI of their RPO provider.


Consider the Intangible Benefits

In addition to cost savings and improved quality of hire, outsourcing recruitment through an RPO provider can also provide other benefits, such as increased flexibility, scalability, and access to specialized expertise. These benefits may not be easily quantifiable, but they can still provide significant value to businesses. When measuring the ROI of your RPO provider, it is important to consider both tangible and intangible benefits.


Related: The Power of RPO in Employee Retention


To sum it up, measuring the ROI of outsourcing recruitment through an RPO provider requires careful tracking and analysis of recruitment data, comparison of costs, calculation of the value of improved quality of hire, and consideration of intangible benefits. By defining the metrics for success upfront and regularly monitoring performance, businesses can ensure that they are getting value for their investment in an RPO provider. Effective measurement of ROI is essential for ensuring the success of your outsourcing strategy and making informed decisions about future recruitment investments.


Are you still looking for an RPO provider and have a fruitful collaboration? AG Globe Services is here for your Recruitment needs. Connect with us to learn more about our amazing services.

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Career Spotlight: Medical Secretary

Career Spotlight: Medical Secretary

Medical secretaries are an integral part of any Healthcare organization, responsible for providing administrative support to Healthcare Professionals and ensuring that medical records and patient information are accurate and updated. This role requires a combination of organizational, interpersonal, and technical skills, making it an exciting and challenging career option for those interested in the Healthcare field. Without them, processes will take longer, and inaccuracies are present. Let’s explore the amazing work of a Medical Secretary in this blog.


One of the key responsibilities of a Medical Secretary is managing patient information. This involves ensuring that medical records are accurate and up to date, managing patient appointments (old and new), and coordinating with Healthcare Professionals involved to ensure that patients receive the care they need. These professionals must also be skilled at handling confidential patient information, ensuring that patient privacy is always maintained.


In addition to managing patient information, medical secretaries also play an important role in supporting Healthcare Professionals. Aside from nurses, they are also sidekicks but this time, for organizational tasks. They are responsible for managing correspondence, scheduling appointments, and handling phone calls, among other administrative tasks. Medical secretaries must be organized and detail-oriented, ensuring that all paperwork and documentation is completed swiftly, accurately, and on time.


Related: Career Spotlight: Echo Technician


One of the most rewarding aspects of a career as a Medical Secretary is the opportunity to make a positive impact on patients’ lives. By ensuring that medical records and patient information are accurate and updated as necessary, medical secretaries help Healthcare Professionals provide the best possible care to their patients. They also help patients navigate the Healthcare system, ensuring that they receive the care they need in a timely and efficient manner.


Another benefit of a career as a Medical Secretary is the potential for growth and advancement. To become a Medical Secretary, candidates typically need a high school diploma or equivalent. However, some employers may prefer candidates with additional training in medical terminology, office administration, or other relevant fields. To level up, with experience and additional training, medical secretaries can move into more specialized roles, such as medical billing and coding or medical transcription. They may also be able to advance into supervisory or management positions, overseeing other administrative staff in a Healthcare organization.



In conclusion, a career as a Medical Secretary can be a fulfilling and rewarding choice for those interested in the Healthcare field. With the opportunity to make a positive impact on patients’ lives and the potential for growth and advancement, medical secretaries play a critical role in supporting Healthcare Professionals and ensuring that patients receive the best possible care. With the right skills, training, and experience, a career as a Medical Secretary can be a fulfilling and exciting journey.


Looking for a career as a Medical Secretary? We have openings for you at AG Globe Services. Our company helps Healthcare Professionals find their dream career in the Healthcare Industry. Connect with us now!



Bureau of Labor Statistics. (2021). Secretaries and Administrative Assistants. U.S. Department of Labor.

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The Positive Impacts of RPO in Helping Businesses to Environment

The Positive Impacts of RPO in Helping Businesses to Environment

As businesses start, grow, and expand, so does their workforce. Recruitment is a crucial aspect of business growth, but it can be challenging and time-consuming. Many companies opt to handle Recruitment in-house, while others choose to outsource to Recruitment Process Outsourcing (RPO) providers as it saves them effort, time, and money. RPO not only has several benefits for businesses but also has a positive effect on the environment and advocates sustainability compared to In-House Recruitment. Let’s discover the positive impacts of RPO in this blog.


One of the significant ways RPO has a positive impact on the environment is through reducing carbon footprint. The process of In-House Recruitment requires a lot of paperwork, which involves printing and moving physical documents from one office to another. This process can lead to the emission of harmful gases into the environment, such as carbon dioxide, and it consumes a lot of your office space. RPO, on the other hand, leverages technology and digital platforms to conduct Recruitment processes. Online interviews, video conferences, and other technological tools used in RPO reduce the need for physical transportation, which, in turn, reduces carbon emissions. Automation works wonders.


Another way RPO has a positive impact on the environment is by reducing energy consumption. In-House Recruitment often requires companies to utilize their resources and energy to create job entries, manage Recruitment drives, and conduct interviews in person. In contrast, RPO Providers have dedicated teams that focus on Recruitment processes, allowing the company to conserve energy and resources. This conservation of resources leads to a reduction in energy consumption, which can have a positive impact on the environment and saves you from huge electric bills also.


Related: Why Virtual Recruitment and RPO is the Best for Your Business


Additionally, RPO helps reduce the amount of paper and other resources used in Recruitment processes. In-House Recruitment processes require companies to print numerous documents, including job listings, application forms, and other Recruitment-related documents like job offers and contracts. The use of RPO technology significantly reduces the need for physical documents, thereby reducing the amount of paper and other resources used. RPO Providers also promote the use of PDF for documents which is proven effective. This reduction in paper usage helps to conserve natural resources and protect the environment.


Another positive impact of RPO on the environment is reducing water consumption. In-House Recruitment processes often require companies to host physical interviews that require a lot of water for cleaning and sanitation purposes which will also take much labor. RPO processes, on the other hand, rely on virtual interviews and digital communication, reducing the need for physical meetings and water consumption on your end.


In conclusion, RPO has several benefits over In-House Recruitment, including cost savings, improved efficiency, and faster turnaround time. Additionally, RPO has a positive impact on the environment and on the future of the new generation of the workforce. By reducing carbon footprint, energy consumption, paper usage, and water consumption, RPO can help businesses reduce their environmental impact while still achieving their Recruitment goals. Therefore, companies looking to enhance their Recruitment processes and reduce their environmental impact should consider outsourcing to RPO Providers.


Are you searching for an RPO Provider that is in line with your vision of promoting sustainability? AG Globe Services is one with you. Find the best talent for your team while using efficient methods. Connect with us now.

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